Terms & Conditions
1:12pm, Monday 12th January 2026
Terms & Conditions
By booking an appointment with Dawn Hair, you agree to the following terms and conditions. Please read them carefully prior to your appointment.
Appointments & Booking Fees
-
Terms & Conditions
By booking an appointment with Dawn Hair, you agree to the following terms and conditions. Please read them carefully prior to your appointment.
Appointments & Booking Fees
- A booking fee is required for all new clients at the time of booking to secure an appointment.
- Booking fees are non-refundable under any circumstances.
- Booking fees may be transferred once to a rescheduled appointment, provided sufficient notice is given (see cancellation policy below).
- The remaining balance is payable on the day of your appointment.
-
Cancellations & No-Shows
- We require a minimum of 24 hours’ notice to cancel or reschedule an appointment.
- Appointments cancelled with less than 24 hours’ notice will be charged 50% of the total appointment cost.
- No-shows (failure to attend without notice) will be charged 100% of the appointment cost, which must be paid in full before any future bookings can be made.
-
Late Arrivals
- Please arrive on time for your appointment.
- Late arrivals may result in a shortened service or cancellation, depending on availability.
- Late arrivals that cannot be accommodated will be treated as a late cancellation.
-
Colour Services & Clothing
- While every reasonable precaution is taken, hair colouring services carry an inherent risk of accidental transfer to clothing, footwear, or personal belongings.
- Clients are advised to wear old or dark clothing and avoid valuable or delicate items during colour services.
- Dawn Hair does not accept responsibility for damage, staining, or loss to clothing, accessories, or personal belongings worn or brought into the salon.
- This includes, but is not limited to, colour transfer occurring during movement throughout the appointment (e.g. restroom visits).
-
Personal Belongings
- All personal belongings are brought into the salon at the client’s own risk.
- We do not accept liability for loss, theft, or damage to personal items.
-
Consultations & Services
- Consultations are provided in good faith. Final results may vary depending on hair history, condition, and suitability.
- By proceeding with a service, clients acknowledge and accept the potential risks involved.
-
Children & Guests
- For safety, comfort, and insurance reasons, children and additional guests are not permitted unless by prior arrangement.
-
Right to Refuse Service
- Dawn Hair reserves the right to refuse or discontinue service at any time where behaviour is deemed inappropriate, unsafe, or unreasonable.
-
A booking fee is required for all new clients at the time of booking to secure an appointment.
- Booking fees are non-refundable under any circumstances.
- Booking fees may be transferred once to a rescheduled appointment, provided sufficient notice is given (see cancellation policy below).
- The remaining balance is payable on the day of your appointment.
Cancellations & No-Shows
- We require a minimum of 24 hours’ notice to cancel or reschedule an appointment.
- Appointments cancelled with less than 24 hours’ notice will be charged 50% of the total appointment cost.
- No-shows (failure to attend without notice) will be charged 100% of the appointment cost, which must be paid in full before any future bookings can be made.
Late Arrivals
- Please arrive on time for your appointment.
- Late arrivals may result in a shortened service or cancellation, depending on availability.
- Late arrivals that cannot be accommodated will be treated as a late cancellation.
Colour Services & Clothing
- While every reasonable precaution is taken, hair colouring services carry an inherent risk of accidental transfer to clothing, footwear, or personal belongings.
- Clients are advised to wear old or dark clothing and avoid valuable or delicate items during colour services.
- Dawn Hair does not accept responsibility for damage, staining, or loss to clothing, accessories, or personal belongings worn or brought into the salon.
- This includes, but is not limited to, colour transfer occurring during movement throughout the appointment (e.g. restroom visits).
Personal Belongings
- All personal belongings are brought into the salon at the client’s own risk.
- We do not accept liability for loss, theft, or damage to personal items.
Consultations & Services
- Consultations are provided in good faith. Final results may vary depending on hair history, condition, and suitability.
- By proceeding with a service, clients acknowledge and accept the potential risks involved.
Children & Guests
- For safety, comfort, and insurance reasons, children and additional guests are not permitted unless by prior arrangement.
Right to Refuse Service
- Dawn Hair reserves the right to refuse or discontinue service at any time where behaviour is deemed inappropriate, unsafe, or unreasonable.
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